ALL ACCESS FLEX CONSENT WAIVER
OasisPlus Therapies
At OasisPlus Therapies, we offer a wide range of services to aid in the well-being of our clients. We want you to be safe while using our services. Please review this waiver carefully, for when you sign it, you consent that you are able and willing to use any of the services we offer, including cryotherapy, UV & spray tanning, compression therapy, infrared sauna, red light therapy, and massage. Chiropractic, IV Therapy, IM Injections, & Hyperbaric services require a separate Health History & Consent Form to be filled out prior to use.
Cryotherapy
Contraindications:
Do not use Whole Body Cryotherapy if you have any of the following conditions:
- Uncontrolled high blood pressure
- Any heart conditions including:
- Acute or recent heart attack
- Chronic heart failure
- Pacemaker
- Arrhythmia
- Chronic vascular disease
- Peripheral artery disease
- History of blood clots
- Symptomatic lung disorders
- Tumor disease
- Bleeding disorders
- Severe Anemia
- Infection
- Fever
- Acute kidney and urinary tract diseases
- Seizure disorder
- Open sores
- Raynaud's Syndrome
- Nerve pain in feet or legs
- Pregnancy
- Cold Allergy
- Superficial metal implants (hip and knee are ok)
- Under 12 years of age. (parental signature required for ages 12-17 yrs)
- Cancer (current chemotherapy)
You may have other conditions that make whole body cryotherapy inappropriate. Consult with your doctor or medical advisor if you have questions as to whether whole body cryotherapy is right for you.
BY ACCEPTING THIS AGREEMENT, YOU CONFIRM TO OASISPLUS THERAPIES (THE "COMPANY") FOR THE BENEFIT OF THE RELEASED PARTIES (AS LATER DEFINED) THAT YOU HAVE CAREFULLY READ ALL PAGES OF THIS AGREEMENT AND FULLY UNDERSTAND ITS CONTENTS, VOLUNTARILY AGREE TO EACH OF ITS TERMS AND PROVISIONS, AND SIGN OF YOUR OWN FREE WILL.
Agreements:
- Follow all instructions given to you by the attendant. Do not use whole body cryotherapy without an attendant present.
- Participation in a whole-body cryotherapy session involves exposure to extreme cold temperature for a short period of time (not to exceed three (3) minutes per session). Your clothing and skin must be dry. By signing this Agreement, you confirm that you are in good health and do not have any of the contraindications identified above or other physical condition that would preclude you from safely using whole body cryotherapy.
- If you experience any pain or mental or physical discomfort at any time during the process, you may terminate the session immediately. The chamber will not be locked, and you are free to walk out of the chamber at any time by pushing on the door or alerting the attendant. You agree that you have familiarized yourself with this exit process and are prepared to do so if or when you feel it is necessary.
- No representations or claims are made as to the therapeutic nature or other benefits of whole-body cryotherapy. Whole body cryotherapy is not intended to diagnose, treat, cure, or prevent diseases, illnesses, imbalances, or disorders. No results from whole body cryotherapy are assured. Every customer is different and responds differently to the therapy.
Waiver and Release:
- This is a release of liability and a waiver of certain legal rights.
- By signing this Agreement you:
- Acknowledge that use of whole-body cryotherapy involves risk of bodily injury, illness, disability, or death, which may be compounded by negligent emergency response of the attendant or inadequate ventilation of the room in which the equipment is operated. You acknowledge that you are voluntarily participating in whole body cryotherapy with knowledge of the dangers involved and accept and assume all risks of injury, illness, disability, or death, whether caused by the condition of the facilities or equipment or the negligence of the attendant or otherwise. You acknowledge that frostbite is a specific risk that you assume.
- Expressly waive and release any and all claims against Company and their respective officers, directors, employees, agents, affiliates, successors and assigns (which are collectively referred to as “the Released Parties”), arising out of or attributable to your use of whole-body cryotherapy. You covenant not to assert any such claims against the Released Parties, and forever release and discharge the Released Parties from liability for such claims.
- Indemnify and hold harmless the Released Parties from any loss, liability, damage, cost, or expense arising out of or connected in any manner with your use of whole-body cryotherapy.
- Agree that this waiver and release is intended to be as broad and inclusive as permitted under law. You specifically acknowledge and agree that this Agreement is not intended to be a general release subject to limitations and conditions that would otherwise apply under applicable state law and additionally agree to waive all general release limitations provided by applicable law.
General Provisions:
- This Agreement shall be construed and interpreted as broadly as possible under the applicable law of the jurisdiction in which you use whole body cryotherapy, with the words, terms, provisions, covenants, and remedies contained in this Agreement to be enforceable to the fullest extent permitted by applicable law.
- If any portion of this Agreement is held invalid, the remainder shall not be affected and shall continue in full legal force and effect.
- The terms of this Agreement shall continue from this date forever and shall apply to each use by you of whole-body cryotherapy without the need for you to re-execute this Agreement.
- This document constitutes the entire agreement regarding your use of whole-body cryotherapy and any product, services or equipment connected with the Released Parties and supersedes all prior discussions, agreements and representations about the use, benefits, or risks of whole-body cryotherapy. This Agreement may only be modified in a writing signed by you and an authorized representative of the Company.
UV Tanning
Tanning Health Risk Warning Notice
Ultraviolet Light (UV) or Radiation (UVR)UVC (180 – 290 nm) has the shortest waves, highest energy, and is normally blocked by the ozone layer. It is used to kill bacteria and is often called ‘germicidal’.UVB (290 – 320 nm), commonly known as the erythemal UV, is the most responsible region for sunburn, tanning and skin cancer. It is responsible for stimulating increased melanin production. It is also the band that converts ergosterol in the skin to vitamin D. UVA (320 – 400 nm) is the largest contributor of UV in sunlight and tanning bed spectra. It is responsible for ‘immediate’ tanning, by activating melanin pigment granules already present in the upper skin cells. It penetrates deeper into skin than UVB. It is also called ‘Black light’.
Tanning Lamps
Low pressure fluorescent lamps range from 80 to 160 watts. They are either 5 or 6 feet in length. Their output generally exceeds the sun’s natural intensity by 2 to 5 times.High pressure (HP) lamps, or High Intensity Discharge (HID) lamps, ranges from 400 to 30,000 watts. Their size is small, averaging from 5 to 8 inches in length. Their output generally exceeds the sun’s natural intensity by 20 to 100 times.HP lamps require a filter glass, commonly known as “blue glass” to contain the output of the UVC spectrum. This filter glass must be present in order to operate, or severe burning will occur.
Protective Eye Wear
The eyelid is too thin to be able to protect the eye from UVR penetration and simply closing eyes is not sufficient to prevent possible eye damage. The goggle should fit snugly around the eyeball. If a patron can see out of the sides of the goggle or notices light coming in, they need another pair. Each tanning device user must follow manufactures eye wear recommendations.There are many eye diseases and syndromes caused by exposure to UVR including:
- Retinal Burns - Produce scarring in the rods and cones of the eye, which will reduce both visual acuity and sensitivity to color. It is caused by UVA rays. Color vision loss is permanent.
- Photokeratitis or corneal (lens) sunburn - The symptoms include pain in the eyes, the feeling of sand in the eye, blurry white vision. The reaction can take up to 48 hours to happen. It is caused by UVB rays. It is not usually permanent.
- Brunescent Cataracts - Clouding or pigmentation of the lens within the eye. They are slow to develop, usually occurring over a matter of years, but they are permanent. The clouding affects night vision and also can alter perception of color. It is caused by unprotected overexposure of the eyes to UVR. Cataract surgery is the only known cure.
- Ptyerguims - Growth of tissue on the whites of the eyes that can block vision. It can be removed, but often grows back.
- Macular Degeneration - Reduces vision and often requires surgery.Cancers around the eye.
UV Exposure and Frequent Tanning
An exposure schedule is designed to allow a patron to gradually build a tan (usually six to 10 sessions following the manufacturer’s exposure schedule), while minimizing the risk of erythema. The schedule is based on: the skin type of the individual patron; the output of lamps in the tanning unit; the patron’s recent exposure; and, gradual increases to the session time.Since the benefits of sunlight cannot be separated from its damaging effects, it is important to understand the risks of UV exposure, and take simple precautions to protect yourself. UV damage is cumulative and may result in negative health effects including:o eye and skin injury;o allergic reactions;o a possible adverse effect on some viral conditions or medical conditions, such as lupus;o increased risks of developing skin: photoaging, dryness, thinning, and wrinkling;o an increased risk of skin cancer (sometimes fatal).· The following factors increase an individual’s susceptibility to skin cancer: a family history of skin cancer; Skin Type 1; multiple sunburns; photosensitivity; and, certain types and large numbers of moles.Skin burns are not immediately apparent. Symptoms usually start about 4 hours after exposure, worsen in 24–36 hours, and resolve in 3–5 days. They include red, tender and swollen skin, blistering, headache, fever, nausea, and fatigue.It is recommended to space tanning sessions 48 hours apart to ensure that overexposure does not occur.Skin Type and Skin SensitivitySkin type is determined by a person’s initial response to sun exposure after a long period of no exposure (winter). It remains the same, regardless of tan developing due to further exposures.
Type Skin Reaction and Examples
I.Tans little or not at all; always burns easily and severely;then peels. People most often with fair skin, blue eyes, freckles, and white, unexposed skin.
II.Usually burns easily and severely (painful burn); tans minimally People with fair skin, blue or hazel eyes, blonde or red hair and white, unexposed and lightly; also peels unexposed skin. skin.
III.Burns moderately; gains average tan. Average Caucasian, with white unexposed skin.
IV.Burns minimally; tans easily and above average with each People with light or brown skin, dark-brown hair, and dark eyes, and exposure; exhibits IPD (immediate pigment darkening) reaction. whose unexposed skin is white or light brown (Asians, Hispanics and Mediterraneans).
V.Rarely burns; tans easily and substantially; always exhibits IPD Brown-skinned persons whose unexposed skin is brown (East Indians, Hispanics, reaction. etc.).
VI.Tans profusely, never burns; exhibits IPD reaction. Persons with black skin (Africans and African Americans, Australians and South Indian Aborigines).
Photosensitizing Agents and Drugs
Many medications, topical solutions, and even some foods are photosensitive. Consult a physician before tanning if taking certain medicines, have a history of skin problems, are pregnant or sensitive to sunlight. A representative list of potential photosensitizing drugs and agents can be found online and must be provided with this notice. Several are available: http://www.lookingfit.com/reports/2007/01/sunlight-and-the skin.aspx,http://sun1.awardspace.com/Causes_Photosensitivity/Drugs/Photosensitizing_medications.pdf .PregnancyTanning may be inadvisable during pregnancy. Consult a physician if pregnant. Davis County Health DepartmentFor more information please contact Davis County Environmental Health Services at 801-515-5128I accept that acrylic weight limit restrictions require me to weigh less than 300 lbs to tan in any bed.
ONLY PROFESSIONAL GRADE LOTIONS ALLOWED.
I, the undersigned, understand and will comply with all instructions for proper use of these tanning units. I am using these services at my own risk. I hereby relieve Tanning Oasis and hold them harmless from any liability involved in the use of the tanning process. The salons and their employees are not liable for any injury to person or property or the loss or theft of personal items. I know that this facility does not carry liability insurance for injuries caused by tanning devices. I will not tamper with the tanning device. I am aware that the salon reserves the right to cancel package without reimbursement for customers who are verbally abusive, act in an inappropriate manner, do not adhere to the salon rules, and/or act in a destructive or harmful manner. I understand that packages are sold on a per person basis and are not shareable or transferable. ALL SALES ARE FINAL
Consent
I have read and understand the warnings listed on the operator provided warning notice and understand the increased heath risks of using a tanning device. By signing, I agree that I have read and understand this warning.
Spray Tanning
Before your service today, we want to make certain that you are fully aware of the warnings and potential risks involved. It is essential that you understand and agree with each of the following statements:
- Pregnant or nursing women should consult with their physician prior to this session.
- The spray tan ingredient DHA (Dihydroxyacetone) has been approved only for external application and should not be inhaled or ingested internally.
- The FDA advises that airbrush tan users should avoid inhaling or ingesting DHA or letting the solution get into your eyes. When using products containing DHA, such as an all over spray or mist, it may be difficult to avoid exposure in a manner for which DHA is not approved, including the area(s) of the eyes, lips, or mucous membrane or internally. Therefore, it is recommended that you take protective measures such as the following to eliminate eye contact, inhalation or ingestion during your airbrush tan session:
- Using protective eyewear
- Wearing nose filters
- Sealing lips with lip balm
- Wearing protective undergarments
- I understand that I may bring my own protective items or buy/use items that OasisPlus Therapies provides for this purpose.
- The tanning solution does not contain sunscreen and does not protect against sunburn. Repeated exposure of unprotected skin to the sun, even if you do not burn, may increase the risk of skin aging, skin cancer, and other harmful effects to the skin.
- The bronzing and tanning solutions used during your session have the potential to stain clothing. OasisPlus Therapies is not responsible for potential stains to clothing or upholstery. Please use caution.
- Some individuals in certain circumstances may be allergic to one or more ingredients in the tanning solution. In such a case, please discontinue use immediately and consult a physician.
- Be advised that a small percentage of people have skin that does not react favorably to spray tanning. For this reason, we DO NOT ADVISE being sprayed for the first time when your appearance is critical (prior to a wedding, special occasion, photographic session, modeling assignment, etc.)
I agree to hold OasisPlus Therapies and its employees harmless of any and all liability for medical complications (pregnancy related or not) that may arise from exposure to the tanning solution. I understand the warnings and limitations of the spray tan process and therefore give my consent.
Sunlighten Sauna
Full Spectrum Infrared Sauna Therapy is an outstanding treatment modality and relaxation therapy for a great many people. There are, however, some people who should not use a sauna at all and others who should use it with caution. The following list helps you identify any considerations specific to you and requests you acknowledge and accept the risks inherent in the
use of the sauna.
Contraindications that would prevent you from using the sauna:
- Pregnancy
- Fever, infection, or injury
- High blood pressure
- Heart attack or other cardiovascular problems
- History of dizziness, fainting spells, heat sensitivity, narcolepsy or seizures
- Bleeding disorders
If you exhibit any of the listed contraindications, it is not recommended that you use the sauna at this time. We suggest that you consult your Primary Health Care Physician to obtain a release form in order to utilize the sauna. In any case, it is recommended that you talk with your doctor before using a sauna.
Cautions
• The use of drugs, medications, or alcohol prior to or during the sauna session may lead to dizziness or unconsciousness.
• No one under the age of 18 is permitted in the sauna unless accompanied by a supervising adult.
• Older patients should consult their physician before using the sauna.
• Discontinue the use of the sauna if you feel light-headed, dizzy or heat exhausted.
Recommendations
• Sauna sessions should be limited to no more than 45 minutes.
• It is always important to maintain proper hydration levels during the session. Dehydration will actually increase carbohydrate utilization and cause less fat to be burned for energy. We highly recommend drinking a minimum of 4 oz. of water prior to entering the sauna and a minimum of 8 oz. of water after sauna use. Water is the only drink/food permitted in the sauna.
• Please consult your physician if you are in doubt regarding your ability to use the sauna for health reasons.
I acknowledge and accept the risks inherent in the use of the sauna. I voluntarily assume the risk of injury, accident or death, which may arise from the use of the sauna. I and any of my heirs, executors, representatives or assigns hereby release from all claims or liabilities for personal injury or property damages of any kind sustained while on the premises, during the use of the sauna and from any advice provided by an employee, independent contractor or any representative. I agree that this Application and Waiver is in effect for all sauna sessions and will not expire unless requested by either party. OasisPlus Therapies, and its representatives, does not provide medical advice or treatment. Sauna use may or may not be appropriate for you. Please consult your health care provider for medical advice. The information provided is for general information purposes only and does not address individual circumstances or medical conditions. Do not attempt to self-treat any disease with a sauna.
Red Light Therapy
- Always wear protective eyewear. Failure to wear protective eyewear may result in burns or long-term injury to the eyes. I am responsible for any eye damage that may occur as a result of using red light therapy, should I choose not to wear protective eyewear during a red light therapy session.
- You should prepare your skin for your session prior to your arrival. For optimal results, skin should be free of deodorant, makeup, fragrances, oils, and lotions. Remove jewelry.
- Certain medications or cosmetics may increase your sensitivity to the Red Light Therapy.
- For optimal results recommended red light therapy schedules are 1-3 days per week, for 4-12 weeks.
- I am over 18 years of age, or under 18 with permission of my parent/legal guardian.
- I understand that Red Light Therapy should not be administered to people with the following conditions, and I do not have any of these conditions.
- Persons diagnosed with basal cell carcinoma
- Pregnancy
- Epilepsy
- Thyroid Condition
- Taking medications that cause sensitivity to light (example: tetracycline)
- Broken or inflamed areas of the skin.
I understand that Red Light Therapy is not intended to take the place of medical care or medications. To my knowledge, I have no medical condition which would prohibit me from using Red Light Therapy. I acknowledge that the results of Red Light Therapy do vary, and that no guarantees of specific results are offered or implied. I have been given adequate instructions for the proper use of the equipment, understand the risks involved, and use it at my own risk. I hereby agree to release the owners, operators, and manufacturers from any damages that I might incur due to the use of this facility.
Most clients will continue to see improvements over weeks post initial sessions. As with any Red Light Therapy, individual results will vary from person to person and no guarantees can be made that expected or anticipated results will be achieved. I am aware that follow-up treatment(s) may be necessary for desired results. Most patients require a number of treatment sessions over several weeks with gradual results occurring over time.
Risks and Side Effects:
Red Light Therapy treatments are non-invasive and are intended not to produce any thermal damage or pain. Even though appropriate measures are taken to reduce side effects, they cannot be completely eliminated in every case. It is important to notify the treatment facility if you have any problems or concerns such as uncomfortable heat from the pad or panel, prolonged redness of the skin, swelling, itching or severe headaches during or after the treatment. These are all indications of sensitivity to light. These side effects rarely occur and usually subside within 24 hours of discontinuing the treatment. I understand the treatment may involve risks of complication or injury from both known and unknown causes, and I freely assume these risks. Alternative treatment choices are available. With this in mind, I am choosing this non-invasive treatment option.
If you have/had or use any of the following then you are not a candidate for red light therapy treatments. Photophobia, Porphyria, Lupus Erythematosus, Exogenous Eczema, Eye Disease/Retinal Abnormalities, Epilepsy and Seizures, Hypomelanism (albinism), Heart Trouble/Pacemaker, Pregnant, Infectious or Contagious conditions.
*Please carefully look over the following list of medications and check off any you have taken in the past 7 days. These medications have been known to cause light sensitivity.
- Anti-Arrhythmic Amiodarone (Pacerone® Cordarone® Aratac®)
- Chlorpromazine (Thorazine®, Chloramead®, Chlordryprom®, Chlor® Promanyl®, Largactil®, Promapar®, Promosol®, Terpium®, Sonazine®)
- Acne Oral Isotretinoin (Accutane®, Accure®, Aknenormin®, Amnesteem®, Ciscutan®, Claravis®, Isohexal®, Isotroin®, Oratane®, Sotret®, Roaccutane®)
- Topical Isotretinoin (Isotrex®, Isotrexin®)
- Anti-Psychotic Haloperidol (Haldol®)
- Trifluoperazine (Stelazine®, Clnazine®, Novoflurazine®, Pentazine®, Solazine®, Terfluzine®, Triflurin®, Tripazine®)
- Anti-Fungal Griseofulvin (Grifulvin®)
- Antibiotics Tetracycline (Helidac®, Terra-Cortril®, Terramycin®, Sumycin®, Actisite®, Bristacycline®, Actisite®, Tetrex®, Doxycycline®, Ciprofloxacin®)
- Norfloxacin (Noroxin®, Quinabic®, Janacin®)
- Ofloxacin (floxin®, Oxaldin®, Tarivid®)
- Nalidixic acid (NegGam®, Wintomylon®)
- Ciprofloxacin (Cipro®, Ciproxin®, Ciprobay®)
- Minocycline (Minomycin®, Minocin®, Arestin®, Akamin®, Aknemin®, Solodyn®, Dynacin®, Sebomin®)
- Oxytetracycline
- Demeclocycline
- Lymecycline
- Cancer Methotrexate (MTX®, Aminopterin®, Ledertrexate®)
- Arthritis Auranofin (Ridaura®)
The above drugs are currently the most common medications associated with photosensitivity and are by no means a complete list of all photosensitive medications. Herbs and over the counter medications such as psoralen and St. John's Wort can also cause sensitivity to light, so it is important to disclose any and all medications or herbs you are currently taking.
Financial Policy for Red Light Therapy
- I understand and agree that all services rendered to me will be charged to me, and I'm responsible for timely payment of such services.
- No refunds will be given for treatments/service received.
- I understand that a no-show fee will be charged for any red light appointments that I am not present for.
- All sales final on purchases of goods.
I agree to adhere to any and all safety precautions and regulations during the treatment. I understand that compliance with recommended pre and post procedure guidelines are critical in determining the effectiveness of the treatment sessions. The nature and purpose of the sessions has been explained to me. I have carefully read and understand this agreement and fully understand its contents. All of my questions have been answered to my satisfaction and I consent to the terms of this agreement. I understand the treatment may involve risks of complication or injury from both known and unknown causes, and I freely assume these risks.
I authorize OasisPlus Therapies to perform Red Light Therapy treatments on me. I release OasisPlus Therapies from liability associated with this procedure. I certify that I am a competent adult of at least 18 years of age and sign this at my own free will, or that I am under the age of 18 with the express permission of my parent/legal guardian.
Compression Therapy
Compression therapy is a non-invasive modality proven to increase circulation and range of motion, reduce pain and soreness, boost pressure to pain threshold and clear lactate and metabolites from the limbs after physical activity. This modality pairs compression with a sophisticated massage pattern, employing three key forms of biomimicry, including
pulsing, gradients, and distal release.
- The pulsing action uses dynamic compression, effectively mimicking the muscle pump of the legs and arms, to greatly enhance the movement of fluid and metabolites out of the limbs.
- Hold pressures are used, similar to the one-way valves of veins and lymphatic vessels, to prevent fluid backflow, and enhance the natural circulatory flow.
- The distal release feature releases hold pressures once they are no longer needed, ensuring that each portion of the limb gains maximal rest time without a significant pause between compression cycles
Once you are set up on the devices, you will first experience a pre-inflate cycle, during which the attachments fill with air to calibrate and mold to their exact body shape. The session will then begin by compressing your feet or hands (depending on which attachment you are using). Similar to the kneading and stroking done during a massage, each segment of the attachment will first compress in a pulsing manner and then release. This will repeat for each segment of the attachment as the compression pattern works its way up the limb. This stimulates blood flow, massages the muscles, and works in harmony with the body’s circulatory system to mobilize fluid out of the extremities and back up towards the heart.
- Do you currently have any open wounds, contusions or abrasions?
- Are you recovering from a recent surgery and have sutures or stitches?
- Are you suffering from severe atherosclerosis, acute deep vein thrombosis, or other ischemic vascular diseases?
- Are you suffering of congestive cardiac failure?
- Do you have an existing pulmonary embolism or pulmonary edema?
- Do you have a local skin condition such as gangrene, untreated or infected wounds, recent skin graft or dermatitis?
- Have you been diagnosed with lymphangiosarcoma?
If you answer YES to any of these questions, you will need to discuss details of your condition with your clinician prior to receiving treatment.
Massage
By signing below, you agree to the following:
- I give permission to receive massage therapy.
- I understand that therapeutic massage is not a substitute for traditional medical treatment or medications.
- I understand that the massage therapist does not diagnose illnesses or injuries, or prescribe medications.
- I have clearance from my physician to receive massage therapy.
- I understand that the risks associated with massage therapy include, but are not limited to:
- Superficial bruising
- Short-term muscle soreness
- Exacerbation of undiscovered injury
- I therefore release the company and the individual massage therapist from all liability concerning these injuries that may occur during the massage session.
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I understand the importance of informing my massage therapist of all medical conditions and medications I am taking, and to let the massage therapist know about any changes to these. I understand that here may be additional risks based on my physical condition.
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I understand that it is my responsibility to inform my massage therapist of any discomfort I may feel during the massage session so he/she may adjust accordingly.
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I understand that I or the massage therapist may terminate the session at any time.
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I have been given a chance to ask questions about the massage therapy session and my questions have been answered.
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I agree to allow my feedback to be used for promotional purposes.
We appreciate that you’ve chosen OasisPlus Therapies for your massage and bodywork needs. To provide the best service possible to our clients, we have implemented the following policies:
Cancellation Policy
We respectfully ask that you provide us with 24 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice, we are often unable to fill that appointment time. This is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for each session after that, but keep in mind, you will still receive a FREE "Plus" Service! We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur.
We understand that emergencies can arise, and that illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.
Late Arrival Policy
We request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork, as well as answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return we will do our best to be on time, and if we are unable to do so, we will add time to your session to make up for our late arrival or adjust the service charge accordingly.
Inappropriate Behavior Policy
Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited, we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return.
By signing below, I agree that I have reviewed the waivers, contraindications, and policies associated with the following services:
- UV & Spray Tanning
- Compression Therapy
- Red Light Therapy
- Cryotherapy
- Massage Therapy
- Full Spectrum Infrared Sauna
I consent to abide by the waivers and policies stated herein. I understand that there is a separate waiver that I must sign in order to receive Chiropractic Care, IV Drip Therapy, IM Injections, or Hyperbaric Oxygen Therapy services.